Splash Fashion

At Splash Fashion, we want you to shop with confidence. If you are not completely satisfied with your purchase, we offer returns and exchanges subject to the conditions outlined below.

Return Eligibility

Customers may request a return within 14 days of receiving their order.

To be eligible for a return, the item must:

• Be unused, unworn, and unwashed.

• Be in its original condition.

• Have all original tags attached.

• Be returned in its original packaging where possible.

Both defective and non-defective products may be returned, provided they meet the conditions above.

Exchange Eligibility

Customers may request an exchange within 14 days of receiving their order if:

• The item is defective or damaged.

• The wrong item was delivered.

• The item does not match the order placed.

• The customer wishes to exchange the item due to size, fitting, or comfort concerns.

All exchanges are subject to stock availability.

The item must be unused, unworn, unwashed, and returned with all original tags attached.

How to Request a Return or Exchange

To initiate a return or exchange, please get in touch with our customer support team within 14 days of delivery.

Email: splashoffical123@gmail.com

Please include:

• Your order number

• A brief explanation of the reason for the return or exchange

• Clear photos of the product (if defective, damaged, or incorrect)

Our team will review your request and provide return instructions.

Return Shipping

Customers are responsible for returning the product to our designated return location unless the item received is defective, damaged, or incorrect.

Refund Processing

Once the returned item has been received and inspected, the refund will be processed within 15 days.

Refunds will be issued through the original payment method where applicable.

Policy Updates

Splash Fashion reserves the right to modify this policy at any time. Any changes will be posted on our website and will become effective immediately upon publication.

For any questions regarding returns or exchanges, don't hesitate to get in touch with us at:

Email: splashoffical123@gmail.com

Thank you for shopping with Splash Fashion.